MoneyInJapan

Japan Post Bank ゆうちょ銀行

Postal bank · Japan Post Holdings

English support: Not confirmed

The bank with the widest branch and ATM reach in Japan through the post-office network — often accessible for new residents and useful in rural areas.

Account details checked against official documents

Verified 2026-07-29. Conditional fees show a selected channel together with its conditions.

Official identity & accountJapan Post Bank Co., Ltd.; general account (ordinary savings).Company profile, Open an account
AvailabilityPersonal general accounts are currently offered.Open an account
Application channelsApplication is documented through the Yucho account-opening app or at a post-office savings counter.Open an account
Stated eligibilityThe app guide is for individuals age 16 or older who live in Japan; additional restrictions and sanctions/tax-residence checks apply.Open an account
Required documentsThe app documents a residence card for foreign nationals and a My Number Card or driving licence for eligible Japanese nationals.Open an account
English channelsThe account-opening app supports English and other languages; branch service availability is not represented as guaranteed English support.Account-opening app
Branches & ATMsSavings counters at post offices and Japan Post Bank ATMs are documented nationwide; some in-store ATMs have different hours/fees.ATM fees
Account feeNo monthly maintenance fee is stated for the general account.Open an account
Selected ATM feeWithdrawals at ATMs inside post offices/Japan Post Bank locations are ¥0 during the posted operating hours; some other locations charge ¥110 at specified times.Japan Post Bank card; location and hours matterATM fees
Selected transfer feeYucho Direct transfer to another financial institution is ¥165 per transfer.Internet banking; other-bank transferTransfer fees
Update detailsAddress changes are documented through Yucho Direct/Yucho Tetsuzuki App when eligible, or at a savings counter.Change registered details
Close accountAccount closure is documented at a Japan Post Bank or post-office savings counter with the required card/passbook and identity documents.Close an account

English support, by channel

WebsiteNot confirmed
ApplicationNot confirmed
Mobile appNot confirmed
Phone supportNot confirmed
BranchNot confirmed

Channels without documentation read “Not confirmed” — based on official documentation, not anecdotes.

Key facts (with sources)

CategoryValueSources
Bank typePostal bankJapan Post Bank
Monthly account feeFreeStandard yen ordinary-deposit accountJapan Post Bank
Branch accessYesJapan Post Bank
Digital-onlyNoJapan Post Bank
Online applicationYesJapan Post Bank
ATM networkThe largest ATM and branch network in Japan via post offices, including rural areas.Japan Post Bank
Foreign-currency accountNot confirmed
International transfersYesJapan Post Bank
Debit cardNot confirmed
Brokerage integrationNot confirmed
Point ecosystemNot confirmed
Deposit insuranceYesCovered by the Deposit Insurance System up to ¥10 million in principal plus interest per depositor, per bank.Deposit Insurance System

Advantages

  • Unmatched nationwide branch and ATM reach, including rural areas
  • Often accessible for newly arrived residents
  • Familiar for pension and government-related transfers
Limitations
  • App and digital experience are more traditional
  • English support at branches is limited
  • A deposit-balance ceiling applies to some accounts — verify current rules

Who this is for

  • People in rural areas or who value the widest ATM reach
  • Newly arrived residents needing an accessible first account

What this is not

  • People who need English-language service
  • Those wanting a modern app-first experience

Accounts & products

  • Japan Post Bank — Ordinary DepositThe standard everyday yen account at Japan Post Bank, with no monthly maintenance fee.
About required documents

Banks typically request a residence card or ID, My Number, and a Japanese address. Exact documents vary by residence status, account type and timing. We do not estimate approval. Always confirm current requirements on the bank’s official pages and with the Immigration Services Agency.

Alternatives

  • Seven BankA bank built around its ATMs in 7-Eleven stores nationwide, with an international money-transfer service and multilingual support often used by foreign residents.
  • AEON BankA retail bank with in-store branches in AEON malls, integrated with the WAON POINT ecosystem and open outside normal banking hours.

Sources