MoneyInJapan

Rakuten Bank 楽天銀行

Online bank · Rakuten Group

English support: Partial

One of Japan’s largest online banks by number of accounts, tightly integrated with the Rakuten ecosystem (card, points, securities).

English support, by channel

WebsitePartial
ApplicationNot confirmed
Mobile appNot confirmed
Phone supportNot confirmed
BranchNot confirmed

Channels without documentation read “Not confirmed” — based on official documentation, not anecdotes.

Key facts (with sources)

CategoryValueSources
Bank typeOnline bankRakuten Bank
Monthly account feeFreeStandard yen ordinary-deposit accountRakuten Bank
Branch accessNoRakuten Bank
Digital-onlyYesRakuten Bank
Online applicationYesRakuten Bank
ATM networkNo own ATMs; uses convenience-store and partner ATMs.Rakuten Bank
Foreign-currency accountYesRakuten Bank
International transfersYesRakuten Bank
Debit cardYesRakuten Bank
Brokerage integrationYesLinks to Rakuten Securities (Money Bridge).Rakuten Bank
Point ecosystemRakuten PointsRakuten Bank
Deposit insuranceYesCovered by the Deposit Insurance System up to ¥10 million in principal plus interest per depositor, per bank.Deposit Insurance System

Advantages

  • Deep Rakuten points and ecosystem integration
  • Smooth linking to Rakuten Securities for investing
  • No monthly account fee
Limitations
  • English support is partial
  • Benefits are strongest if you use other Rakuten services
  • No branches

Who this is for

  • Rakuten ecosystem users and Rakuten Securities investors
  • Everyday online banking with points

What this is not

  • People who need branches or English service
  • Those outside the Rakuten ecosystem

Accounts & products

  • Rakuten Bank — Ordinary DepositThe standard everyday yen account at Rakuten Bank, with no monthly maintenance fee.
About required documents

Banks typically request a residence card or ID, My Number, and a Japanese address. Exact documents vary by residence status, account type and timing. We do not estimate approval. Always confirm current requirements on the bank’s official pages and with the Immigration Services Agency.

Alternatives

  • PayPay BankJapan’s first internet bank (formerly Japan Net Bank), now integrated with the PayPay cashless ecosystem.
  • au Jibun BankA smartphone-centric online bank in the au (KDDI) economic zone, with Ponta-point integration and links to the au ecosystem.

Sources