MoneyInJapan

au Jibun Bank auじぶん銀行

Online bank · KDDI (au) and MUFG

English support: Not confirmed

A smartphone-centric online bank in the au (KDDI) economic zone, with Ponta-point integration and links to the au ecosystem.

English support, by channel

WebsiteNot confirmed
ApplicationNot confirmed
Mobile appNot confirmed
Phone supportNot confirmed
BranchNot confirmed

Channels without documentation read “Not confirmed” — based on official documentation, not anecdotes.

Key facts (with sources)

CategoryValueSources
Bank typeOnline bankau Jibun Bank
Monthly account feeFreeStandard yen ordinary-deposit accountau Jibun Bank
Branch accessNoau Jibun Bank
Digital-onlyYesau Jibun Bank
Online applicationYesau Jibun Bank
ATM networkNo own ATMs; uses convenience-store ATMs.au Jibun Bank
Foreign-currency accountYesau Jibun Bank
International transfersYesau Jibun Bank
Debit cardYesau Jibun Bank
Brokerage integrationYesLinks to au Kabucom Securities.au Jibun Bank
Point ecosystemPonta Pointsau Jibun Bank
Deposit insuranceYesCovered by the Deposit Insurance System up to ¥10 million in principal plus interest per depositor, per bank.Deposit Insurance System

Advantages

  • Smartphone-first design
  • Ponta and au ecosystem integration
  • No monthly account fee
Limitations
  • Service is Japanese-first
  • Benefits are strongest for au users
  • No branches

Who this is for

  • au (KDDI) and Ponta users
  • Smartphone-first banking

What this is not

  • People who need branches or English service

What this bank offers

Service coverage across 20 dimensions, from the JBA member directory (checked 2026-08-15). 12 of 20 were confirmed on official pages; 2 are typical for this category rather than confirmed for this bank.

  • Offered
  • Typical for this category — verify
  • Limited
  • Corporate / institutional only
  • Not offered
  • Not confirmed

Everyday banking

Personal deposit account
Offered
Salary / pension receiving
Offered
Direct debit / bill payment
Offered
Debit / cashless payment
Smartphone debit, au PAY and wallet integrations
Online / mobile banking
App-centred banking
ATM / cash access
Offered

Borrowing

Mortgage
Offered
Consumer / card loans
Offered

Investing, insurance & estate

Investments / NISA
Offered — securities, funds and robo-advisor
iDeCo / retirement
Offered
Insurance
Offered as partner products
Inheritance / trust / estate
Limited — scope varies

International & English

Foreign-currency deposits
Offered
International remittance
Domestic foreign-currency transfer — verify overseas remittance separately
English / multilingual support
English pages are published
Trade finance / overseas business
Limited — scope varies

Business banking

Business / corporate account
Offered
Sole-proprietor banking
Varies by institution — not confirmed
Business financing
Varies by institution — not confirmed
Business internet banking
Offered — confirm the corporate scope

Accounts & products

  • au Jibun Bank — Ordinary DepositThe standard everyday yen account at au Jibun Bank, with no monthly maintenance fee.
About required documents

Banks typically request a residence card or ID, My Number, and a Japanese address. Exact documents vary by residence status, account type and timing. We do not estimate approval. Always confirm current requirements on the bank’s official pages and with the Immigration Services Agency.

Alternatives

  • Rakuten BankOne of Japan’s largest online banks by number of accounts, tightly integrated with the Rakuten ecosystem (card, points, securities).
  • PayPay BankJapan’s first internet bank (formerly Japan Net Bank), now integrated with the PayPay cashless ecosystem.

Sources