Resona Bank りそな銀行
Trust bank · Resona Holdings
A large retail-focused bank (with trust-bank functions) known for a strong app push and branches concentrated in the Kanto and Kansai regions.
Account details checked against official documents
Verified 2026-07-29. Conditional fees show a selected channel together with its conditions.
| Official identity & account | Resona Bank, Limited; ordinary deposit account. | Resona Bank profile, Open an account |
|---|---|---|
| Availability | Personal ordinary deposit accounts are currently offered. | Open an account |
| Application channels | Application is documented through the account-opening app or at a branch. | Open an account |
| Stated eligibility | The app route is for an individual living in Japan, with route-specific age and existing-account restrictions. | Open an account |
| Required documents | The app guide documents identity verification with a My Number Card, driving licence, or residence card as applicable. | Open an account |
| English channels | A limited English information page exists; no end-to-end English personal-account application was confirmed in the reviewed guide. | English information, Open an account |
| Branches & ATMs | Resona branches and ATMs are documented; partner ATM fees are separate. | ATM fees |
| Account fee | No monthly maintenance fee is stated for the standard yen ordinary deposit account. | Open an account |
| Selected ATM fee | Resona ATM withdrawal is ¥0 on weekdays 08:45–18:00 and ¥110 outside the free window. — Resona ATM; ordinary withdrawal | ATM fees |
| Selected transfer fee | My Gate transfer: ¥0 to Resona-group banks and ¥165 to another bank. — Personal internet banking; per transfer | Transfer fees |
| Update details | Address and telephone changes are documented in the app/internet banking or at a branch depending on the held products. | Change registered details |
| Close account | Eligible accounts can be closed in the app; branch handling applies where app conditions are not met. | Close an account |
English support, by channel
| Website | Not confirmed |
|---|---|
| Application | Not confirmed |
| Mobile app | Not confirmed |
| Phone support | Not confirmed |
| Branch | Not confirmed |
Channels without documentation read “Not confirmed” — based on official documentation, not anecdotes.
Key facts (with sources)
| Category | Value | Sources |
|---|---|---|
| Bank type | Trust bank | Resona Bank |
| Monthly account fee | Free — Standard yen ordinary-deposit account | Resona Bank |
| Branch access | Yes | Resona Bank |
| Digital-only | No | Resona Bank |
| Online application | Yes | Resona Bank |
| ATM network | Own ATMs plus partner and convenience-store ATMs, concentrated in Kanto and Kansai. | Resona Bank |
| Foreign-currency account | Yes | Resona Bank |
| International transfers | Not confirmed | — |
| Debit card | Not confirmed | — |
| Brokerage integration | Not confirmed | — |
| Point ecosystem | Not confirmed | — |
| Deposit insurance | Yes — Covered by the Deposit Insurance System up to ¥10 million in principal plus interest per depositor, per bank. | Deposit Insurance System |
Advantages
- Retail focus with a well-developed banking app
- Trust-bank services (inheritance, testamentary) available
- Branch presence across major metro areas
Limitations
- Branch network is regionally concentrated
- Everyday service is Japanese-first
- Compare fees with fee-free online banks
Who this is for
- Kanto/Kansai residents wanting branches plus a strong app
- People who may need trust services
What this is not
- People outside its branch regions
- Those who need English service
Accounts & products
- Resona Bank — Ordinary Deposit — The standard everyday yen account at Resona Bank, with no monthly maintenance fee.
About required documents
Banks typically request a residence card or ID, My Number, and a Japanese address. Exact documents vary by residence status, account type and timing. We do not estimate approval. Always confirm current requirements on the bank’s official pages and with the Immigration Services Agency.